Last updated: 5th August 2025

At The Sleep Shift (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website www.thesleepshift.co.uk, engage with our services, or communicate with us.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What information we collect

We may collect and process the following types of personal data:

Identity Data: name, title
Contact Data: email address, phone number, correspondence address
Technical Data: IP address, browser type and version, time zone setting, operating system
Usage Data: information about how you use our website and services
Marketing and Communications Data: preferences in receiving marketing from us

If you use our contact forms, book a call, or sign up for therapy, coaching or newsletters, we may also collect the details you provide there.

2. How we collect your information

We collect your data when you:

Visit our website
Fill in contact or booking forms
Sign up for email updates or resources
Communicate with us via email or phone
Use cookies (see our Cookies Policy)

3. How we use your information

We use your personal data to:

Provide you with our services
Communicate with you and respond to inquiries
Improve our website and customer experience
Send you relevant resources, newsletters, or marketing materials (with your consent)
Comply with legal or regulatory obligations

4. Lawful basis for processing

We will only process your personal data when we have a lawful basis to do so, such as:

Your consent

To fulfil a contract with you
To comply with legal obligations
For our legitimate interests (e.g., to improve our services)

5. Sharing your data

We do not sell or rent your personal information. We may share it with trusted third-party providers (such as website analytics tools) who help us deliver services. These providers are GDPR-compliant and only process your data as instructed by us.

6. Data retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

7. Your rights

Under UK GDPR, you have rights including:

The right to access your data
The right to correct inaccuracies
The right to erasure (“right to be forgotten”)
The right to restrict or object to processing
The right to data portability
The right to withdraw consent

To exercise these rights, contact us at laura@thesleepshift.co.uk.

8. Security of your information

We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

9. Third-party links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy practices.

10. Contact us

If you have any questions about this Privacy Policy or your personal data, please contact:

Easy Sleep Solutions
Email: laura@thesleepshift.co.uk
Website: www.thesleepshift.co.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.